Terms of Service
This Terms of Service document outlines the terms and conditions under which Complete Home Landscaping ("CHL," "we," "our," "us") operates. By using our services, you agree to comply with and be bound by these terms.
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Welcome to Complete Home Landscaping
Thank you for choosing Complete Home Landscaping ("CHL," "we," "our," "us"). By using our services, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service carefully before using our website or services.
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1. Introduction
Complete Home Landscaping is a professional landscaping business based in Central Kansas. For inquiries, you may contact us at:
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Phone: +1 620-392-3226
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Address: 3808 Railroad Ave, Great Bend, KS 67530
By accessing our website or engaging our services, you agree to the terms outlined herein.
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2. Services Offered
CHL provides the following services:
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Landscape Design and Installation: Custom landscape designs using cutting-edge software.
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Residential Upgrades: Transforming old landscaping into rejuvenated outdoor spaces.
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New Construction Landscaping: Full-service landscaping for new constructions.
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Commercial Landscaping: Professional landscaping services for commercial properties.
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Lawn Care & Maintenance: Precise edging, trimming, and garden bed maintenance.
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Sprinkler Installation & Repair: Comprehensive irrigation system installations and repairs.
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Sod Installation & Lawn Seeding: Instant green spaces or seeded lawns for growth.
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Softscaping/Plantings: Incorporation of flowers, plants, and ground cover into landscapes.
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Additional Services: Includes patio installations, retaining walls, landscape lighting, and more.
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Landscape Lighting: Highlighting garden features and outdoor spaces with energy-efficient lighting.
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Christmas Lighting: Festive holiday lighting design, installation, and removal.
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3. Client Responsibilities
Clients are responsible for:
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Providing accurate information and access to the project site during agreed service times.
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Securing pets and informing us about underground utilities or specific site conditions.
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Adhering to payment schedules as outlined in the service agreement.
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4. Pricing and Payment Terms
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Payments must be made according to the schedule outlined in the project contract.
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Late payments may incur additional fees or interest as specified in the contract.
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Non-payment may result in suspension or termination of services.
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5. Scheduling and Cancellations
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Scheduling is conducted through our office or online system.
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Clients must provide a minimum of 24-hour notice for cancellations or rescheduling. Late cancellations may incur a fee.
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No-shows without notice may result in additional charges.
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6. SMS Terms of Service
Complete Home Landscaping Lead Follow-Up
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You can expect to receive SMS messages related to appointment confirmations, notifications, and promotional offers upon opting in.
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To cancel SMS services, text "STOP" to the shortcode. Upon sending "STOP," you will receive a confirmation SMS, and you will no longer receive messages from us. To rejoin, sign up as you did initially.
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For assistance, reply with "HELP" or contact us at completehomelandscaping@gmail.com or +1 620-392-3226.
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Carriers are not liable for delayed or undelivered messages.
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Standard message and data rates may apply. Message frequency varies based on user interactions. Contact your wireless provider for details about your text or data plan.
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For privacy-related inquiries, please refer to our Privacy Policy.
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7. Liability and Insurance
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Complete Home Landscaping complies with all local, state, and federal regulations for landscaping and contracting businesses. We warrant that our services will be performed in a professional and workmanlike manner.
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Liability for defective work is limited to repair or replacement as determined by us.
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We hold comprehensive insurance coverage for the safety of your property and our workers.
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8. Guarantees and Warranties
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Services provided by CHL include warranties for workmanship as specified in service agreements.
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Materials used may carry manufacturer warranties, which will be passed on to the client where applicable.
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9. Termination Clause
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Either party may terminate the agreement with written notice if the other party breaches the terms of the contract.
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Upon termination, the client is responsible for payment of all work completed up to the date of termination.
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10. Intellectual Property
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All content on our website, including text, images, and logos, is the intellectual property of Complete Home Landscaping.
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Unauthorized use of this content is strictly prohibited.
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11. Dispute Resolution
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Any disputes arising from this Agreement will be resolved through mediation or arbitration as agreed by both parties.
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Legal proceedings may be initiated only if alternative dispute resolution methods fail.
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12. Amendments
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We reserve the right to update these terms at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.
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13. Contact Information
For questions or concerns about these Terms of Service, please contact us:
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Phone: +1 620-392-3226
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Thank you for choosing Complete Home Landscaping. We look forward to serving you!